MacBook Pro 16" M2 Pro Keyboard Replacement

MacBook Pro 16" M2 Pro keyboard problems we see a lot

• Keys that don't register at all, or register twice with one press.
• Sticky keys from spilled drinks. Teh tarik is the number one offender in KL.
• Keycaps that popped off and won't clip back in.
• Function row keys not responding.
• Backlight not working on certain keys or flickering.

Why MacBook keyboards are tricky

On the MacBook Pro 16" M2 Pro, the keyboard is riveted to the top case. That means individual key switches can't be swapped like on older MacBooks. A single dead key usually means the whole top case keyboard assembly gets replaced. The Apple M2 Pro MacBooks use scissor-switch keys, which are far more reliable than the older butterfly keyboards, but liquid spills still cause problems.

How we handle it

• Individual key diagnosis to confirm which keys are actually dead vs. software issues.
• Keycap replacement if it's just a broken clip mechanism.
• Full top case keyboard assembly replacement for multiple dead keys or liquid damage.
• Trackpad and speaker connections verified after top case work.
• Every key tested individually before handover.

Pricing & time

• Single keycap fix: RM 50 - RM 100
• Full keyboard assembly: RM 600 - RM 1,200
• Turnaround: 1-3 hours