Visit Us
Monday - Sunday 10AM - 6PM
Our Branches
Desa Parkcity:
7, Jalan Residen Utama, Desa Parkcity
018-3646909 (Jerry)
Subang Jaya:
22-1, Jalan SS 15/8, SS 15
018-3267909 (Jack)
Bukit Jalil:
1-10, Jalan Bukit Jalil indah 4B
018-3101909 (John)
Puchong:
23A, Jalan Sri Manja 10, Taman Sri Manja
018-7673909 (Jason)
hello@fixitjerry.com
About Us

We fix phones, tablets and laptop at an affordable price with quality service guaranteed.

Contact Us
Fix It Jerry

Face ID & Touch ID malfunction

Professional tablet face id & touch id malfunction service

Face ID & Touch ID malfunction

Face ID & Touch ID malfunction

Biometric security not working? Fix It Jerry provides Face ID and Touch ID repairs to restore quick and secure access.

What Causes Biometric Failures?

Face ID and Touch ID rely on dedicated sensors and chips. Hardware damage or misalignment can lead to failures.

Common Issues

  • Face ID not available or setup fails.
  • Touch ID doesn’t register or is slow.
  • Authentication works intermittently.

Tips Before Repair

  • Try re-registering your face or fingerprint.
  • Update iOS/Android to latest version.
  • Reset Face/Touch ID settings.

Repair Approach

  • Sensor recalibration and cable inspection.
  • Component-level replacement if needed.
  • Secure Enclave sync check for Apple devices.

Cost & Turnaround

  • Cost: RM 300 - RM 900
  • Time: 2 - 3 days

Book a repair now!

We've fixed devices – let's make yours next!

Get a free quote